Liquid Voice is pleased to announce we have become the newest Avaya Technical Partner after obtaining the highest level of membership within the Avaya DevConnect programme.
The Avaya DevConnect programme enables companies and developers whose products complement and enhance Avaya solutions to partner with Avaya in order to provide customers with innovative and diverse communication solutions.
Avaya is a multi-national communications company servicing more than 1 million customers throughout Asia Pacific, the Caribbean, Latin American, Europe, the Middle East, Africa, Canada, and the United States. This partnership is a recognition of the quality and innovation of our applications and their ability to integrate and enhance Avaya products.
Our speech analytics system is driven by Avaya technology. It lets users phonetically search large volumes of recordings for specific phrases, meaning they can easily locate calls of interest. This is particularly useful for monitoring common complaints or product issues. Using speech analytics is a great way to improve productivity, compliance, and quality.