Liquid Voice has announced Sigma Voice Solutions Ltd Gold Partner status in their new reseller programme.
LEEDS, WEST YORKSHIRE, August 2019 – Liquid Voice, a global provider of interaction recording, quality management and analytics solutions, has announced that Sigma Voice Solutions, a leading supplier of business communications solutions, has attained Gold Partner status in Liquid Voice’s new Reseller Accreditation Programme. This accreditation recognises the major commitment made by Sigma Voice Solutions in delivering innovative, best of breed contact centre solutions that meet the evolving needs of customers across the UK.
“We are delighted to have attained this prestigious accreditation and partnering with Liquid Voice which will play a strategic role in helping us to provide award-winning contact centre solutions that are easy to install and deliver superior performance in any environment,” commented Kevin Musgrave, Operations Director of Sigma Voice Solutions Ltd. “As well as developing some of the industry’s most innovative solutions, Liquid Voice also provides unrivalled levels of support, helping to ensure that installations always exceed customer expectations.”
Sigma will now be providing customers with access to Liquid Voice’s full portfolio of contact centre solutions including omnichannel contact centres, interaction recording, quality management, content analytics, PCI compliance, automated speech transcription, payment IVR and public safety applications. These can be fully integrated with a new interaction recorder or an existing recording platform to generate positive business outcomes and transform operational performance.
Chris Berry, Managing Director of Liquid Voice UK, added: “Gold Partners such as Sigma VS are rare and in their case they’re quickly demonstrated the highest, most consistent capability and commitment to the latest Liquid Voice technology and been key to some of our vertical market growth strategy. We are focused on building a partner network comprising resellers such as Sigma VS Ltd which has the highest level of expertise and a track record of providing our mutual customers with the latest technology solutions that deliver significant and sustained business benefits.”