Towergate Partnership is a group of specialised insurance and brokerage companies with 120 offices across Britain and over 4,000 employees, handling more 250,000 calls per month. An expanding business with multi-site…
Whether your business falls under the requirements of Policy Statement 08/1, you are wishing to implement a robust framework for Treating Customers fairly (TCF) or you simply wish to indemnify your organisation against potential costly disputes, Liquid Voice can help.
Liquid Voice call recording solutions are designed to help reduce costs through improved efficiency, protect your business against costly disputes and provide better customer service through improved interaction capabilities.
Scaling from a single site with several lines to the most demanding environment with thousands of lines across multiple geographical locations, we can deliver a solution tailored to your specific needs which integrates easily with your existing systems.