With a decade of experience, DWPF has provided independent advice on over 100 completed deals, raising in excess of £4bn of financing in the process.
Typical transactions include partnership projects where the private sector delivers buildings, services or products to the public sector customer, using project finance to fund the initial delivery of assets and long-term service provision.
The prime requirement for call recording was to be able to log and, where necessary, refer back to calls relating to projects. In instances where a business can invest huge resources and lengthy periods defining and closing a contract, being able to rapidly refer back to details is fundamental in safeguarding against any miscommunication.
In addition to improving process efficiency and accuracy, in extreme cases it can help safeguard against anyone reneging on an action agreed over the phone.