The Fuel Card Group of DCC plc, with brands Fuel Card Services, Bunkercard, The Fuelcard People and Dieselink, is one of the UK’s largest independent fuel card agents.
The Fuel Card Group’s customers range from small businesses with less than five vehicles to some of the UK’s largest service organisations with multi-hundred vehicle fleets.
Each month, it processes mileage data from countless drivers nationwide and is continually looking for ways to improve its systems to make life easier for both drivers and fleet managers.
The Fuel Card Group has a long history of developing its own bespoke systems but wanted expert help to integrate IVR into its new MileageCount mobile solution.
Liquid Voice integrated its IVR system to communicate with the new mileage collection application, back-end databases and the existing Mitel-based PABX. The integration allows secure authentication and capture of driver, vehicle and mileage data to be directly entered into the service via a registered mobile phone.
MileageCount can help organisations to meet new tougher examinations of business and personal mileage allowance schemes in accordance with HMRC compliance guidelines.