Transforming Customer Engagement

Webinar | 25th May 2021

There is a significant opportunity for Social Housing organisations to transform how they engage and serve their tenants.

This 40-minute webinar will cover:

• The unique challenges faced by Social Housing organisations and the opportunity to transform customer engagement.
• How a cloud delivered contact centre and UC solution can make a housing organisation more accessible to tenants and accelerate channel shift.
• How interaction recording enables organisations to understand the needs, preferences and satisfaction of citizens and help to drive continual improvement.
• How the combination of cloud communications, interaction recording and analytics can help drive efficiency across the organisation.

Co-hosted by

At 10am (BST), join presenters:
Chris Berry, Managing Director, Liquid Voice
Mark Finnigan, Senior Account Executive, RingCentral

 

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