Cookies Policy
1. What this policy covers
This Cookie Policy explains how Liquid Voice uses cookies and similar technologies on our website. Cookies and similar technologies may include small text files, pixels, tags, scripts, SDKs, local storage and other technologies that store information on, or access information from, your device.
This policy should be read alongside our Privacy Policy. It explains what cookies are, why we use them, the types of cookies that may be used, and how you can manage your choices.
2. What are cookies?
Cookies are small files placed on your device when you visit a website. They help websites work properly, remember choices, understand how the site is used, and, where enabled, support marketing or analytics activity.
Some cookies are set directly by the website you visit. These are called first-party cookies. Others are set by third-party providers, such as analytics, advertising, CRM, embedded media or security providers. These are called third-party cookies.
3. Why we use cookies
Liquid Voice may use cookies and similar technologies to:
- make the website work securely and reliably;
- remember your cookie preferences;
- understand how visitors use the website and which pages are useful;
- improve website performance, content and user experience;
- support forms, demo requests, contact routing or embedded content;
- measure marketing activity, where marketing cookies are enabled.
4. Cookie categories we may use
| Category | Purpose | Consent position | Examples / to confirm |
| Strictly necessary cookies | Required for the website to function, keep it secure, remember consent choices, support page loading and enable core features such as forms or session handling. | Usually do not require consent, but users should still be informed. | WordPress/session cookies, security cookies, consent preference cookies. Confirm final names from CMP scan. |
| Analytics cookies | Help us understand how visitors use the website, including pages visited, traffic sources and interactions. This supports website improvement and reporting. | Should only be used where the visitor has given consent, unless a specific exemption has been confirmed. | GA4 or other analytics tools, if enabled. Confirm final setup. |
| Marketing and advertising cookies | May help measure campaigns, understand conversions or support relevant advertising activity across channels. | Require consent before they are set or read. | Google Ads, LinkedIn Insight Tag, Microsoft Advertising/UET or similar, if enabled. Confirm final setup. |
| Functionality cookies | Support optional website features such as remembered choices, enhanced forms, live chat, embedded content or video. | May require consent depending on whether they are essential to the requested service. | Embedded video, maps, chat widgets, form tools or CRM integrations. Confirm final setup. |
| Security and anti-spam technologies | Help protect the site and forms from spam, misuse, bots and security threats. | Treatment depends on the tool and whether it is strictly necessary. Confirm before launch. | reCAPTCHA, Wordfence, Cloudflare or form-protection tools, if used. Confirm final setup. |
5. Cookies currently needing confirmation before launch
The exact cookie list should be confirmed from the final CMP/cookie scan once the launch configuration is in place. This is especially important because the website is currently in development/staging and the live setup may include different scripts, domains, forms, analytics or marketing integrations.
6. Managing your cookie choices
When you first visit our website, you may be shown a cookie banner or preference centre. You can use this to accept, reject or manage optional cookies. You can also update your cookie preferences at any time by using the cookie settings link on the website, where available.
7. Browser controls
Most web browsers allow you to control cookies through browser settings. You can usually block cookies, delete cookies already stored on your device, or set your browser to alert you before cookies are placed. Please note that blocking some cookies may affect how the website works.
8. Third-party cookies and services
Some cookies may be set by third-party services that we use to operate, improve or measure the website. These third parties may process information in line with their own privacy notices. The final cookie table should identify the third-party services used on the live website.
9. Changes to this Cookie Policy
We may update this Cookie Policy from time to time to reflect changes to the website, the cookies we use, the technologies we rely on or legal/regulatory requirements. The latest version will be published on this page.
10. Contact us
If you have any questions about this Cookie Policy or how Liquid Voice uses cookies and similar technologies, please contact us at: [email protected]