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Built for scale, control and resilience

The Liquid Voice platform is designed for organisations operating in high-volume, highly regulated environments. The platform supports cloud, hybrid and fully on-premises deployment models, while maintaining a consistent approach to security, resilience and operational control.

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A flexible platform built on core capabilities

Liquid Voice is designed to adapt to the operational, regulatory and technical requirements of each organisation. The same core capabilities can be deployed in different ways depending on where recording, storage, processing and analytics need to sit.

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Secure handling of sensitive communications data

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Long-term scalability for large archives 

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Flexibility for legacy and modern environments

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Controlled deployment of transcription and AI services

Deployment methods

Liquid Voice can be deployed in the way your organisation needs, whether the priority is speed, control, isolation, data residency or full infrastructure ownership. The same core platform capabilities can be delivered across cloud, hybrid and on-premises models.

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Public cloud

A fully managed deployment model designed for organisations that want faster deployment, lower infrastructure overhead and built-in resilience.

Private cloud

Dedicated infrastructure within the Liquid Voice cloud environment, suited to organisations that require stronger isolation, tighter governance and greater hosting control.

Hybrid

A flexible model for environments where some services must remain on-premises while archive, search, analytics or AI services can be delivered through the cloud.

Fully on-premises

A deployment option for organisations that require complete infrastructure ownership, local control and support for high-availability and disaster recovery architectures.

Integrations

Liquid Voice is designed to ingest communications data from a wide range of sources, helping organisations consolidate multiple recording systems into one searchable archive without forcing unnecessary change across the wider environment.

Legacy and on
premises

  • Traditional PBXs
  • Analogue and digital telephony
  • Radio systems
  • Trading turrets

Cloud and modern platforms

  • CCaaS platforms via API
  • UCaaS platforms via API
  • Microsoft Teams
  • Cloud-native recording environments

Existing recording estate

  • Legacy recorders
  • Third-party recording systems
  • Mixed technology environments

Security & Compliance

Liquid Voice is designed to support organisations with strict governance, security and regulatory requirements, while allowing flexibility over where sensitive data, transcription and AI processing take place.

Controlled data handling

Sensitive communications data can be managed with a consistent approach to access, protection and operational control across deployment models.

Regional and residency options

Where hosting location matters, Liquid Voice supports regional and sovereign deployment options aligned to customer requirements.

Flexible transcription and AI deployment

Transcription can be deployed on-premises or in the Liquid Voice cloud, while AI models can be Liquid Voice managed or customer supplied depending on governance needs.

Clear data boundaries

Customer data is not used to train shared or public models, and any fine-tuning or training happens only within the customer’s own environment and with explicit approval.

Designed for enterprise resilience

Across deployment models, Liquid Voice is designed to support high availability, fault tolerance, geographic resilience, secure data handling and long-term retention at scale.

High availability

Fault tolerance

Geographic resilience

Secure data handling

Long-term scale

Why Liquid Voice

Built for secure, scalable deployment

Liquid Voice is designed for organisations that need architecture to be resilient, flexible and aligned to real operational, regulatory and technical requirements.

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Flexible deployment

Deploy the same core platform in public cloud, private cloud, hybrid or fully on-premises environments.

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Controlled security

Support sensitive communications data with a consistent approach to protection, governance and operational control.

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Enterprise resilience

Build around high availability, fault tolerance and long-term scale across critical platform services.

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Practical integration

Connect legacy & modern communications environments without forcing unnecessary change across your estate..

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The Liquid Voice system was designed to allow the level of control required to manage a complex organisational structure with all of the necessary separation to comply with our regulatory requirements.
Project Lead, The Ardonagh Group
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Architecture that fits your environment

Liquid Voice can be deployed in the way your organisation needs, without forcing unnecessary compromise between control, resilience and modern capability.

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FAQs

Liquid Voice can be deployed in the way your organisation needs, without forcing unnecessary compromise between control, resilience and modern capability.

Liquid Voice is designed to support flexible deployment requirements, including cloud, private cloud, hybrid and controlled on-premise environments where needed. This helps organisations align recording, retention and analytics with their security policies, infrastructure preferences and regulatory obligations.