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A broader Dubber alternative for enterprise comms

If you are reviewing Dubber alternatives, or looking to migrate away from Dubber, Liquid Voice will allow you to capture more of the enterprise, extract more relevant intelligence and keep current and historical communications under one governed architecture.

Dubber Alternative & Replacement | Liquid Voice

Go beyond cloud recording with a broader enterprise platform

Dubber is a cloud-native conversation capture and intelligence platform whereas Liquid Voice supports a broader range of enterprise requirements, from cloud communications and contact centres to on-premise telephony, critical operations and historical recording estates.

For organisations considering a Dubber replacement, this means modernising recording and analytics without having to redesign the underlying communications environment first.

Support more of your communications estate with one platform

Liquid Voice brings together omnichannel recording, contact centre intelligence, archive consolidation and operational capabilities across environments where one-size-fits-all cloud recording may not be enough.

Deploy around your existing environment

Support cloud, private cloud, hybrid and on-premise requirements without forcing existing telephony or communications infrastructure to move first.

Connect across the enterprise

Bring communications from Microsoft Teams, UCaaS, CCaaS, contact centre and legacy recording environments into a common platform.

Capture across more channels

Create a governed record across voice, video, screen, text and other supported channels, including specialist radio and operational communications.

Strengthen contact centre performance

Apply automated quality management, agent evaluation and interaction analysis across far more conversations than traditional sampled review.

Tailor analytics to your organisation

Ask bespoke questions, define review criteria and surface the issues, behaviours and outcomes that matter to your own operation.

Support critical operations

Move beyond individual recordings with event reconstruction, time-aligned timelines and contextual operational evidence.

The opportunity

What a broader Dubber alternative can help you achieve

Liquid Voice gives organisations greater freedom over where communications are captured, how they are analysed and how retained evidence is governed across the enterprise.

Our platform specifically supports summaries shaped around an organisation’s own processes and priorities, as well as plain-language creation of reporting datasets and bespoke analytical questions.

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Modernise without unnecessary re-platforming

Support cloud and on-premise communications together rather than making a recording-platform change dependent on replacing the underlying telephony estate.

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Extend intelligence into the contact centre

Automate QA and compliance review, assess detailed interaction criteria and provide evidence-linked results for coaching, oversight and investigation.

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Turn conversations into organisation-specific outputs

Structure summaries, analysis and reporting around your own workflows, procedures and business questions rather than relying only on standardised views.

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Preserve and consolidate recording history

Bring historical recordings from multiple platforms together with current communications and govern them through one searchable archive.

Why organisations choose Liquid Voice as an alternative to Dubber

Liquid Voice is designed for organisations whose requirements stretch beyond straightforward cloud conversation capture into complex enterprise, contact centre and operational environments.

Automatically assess interactions against the quality, compliance, procedural and operational criteria that matter to your organisation. Review every relevant interaction, surface exceptions and link findings directly back to the underlying evidence.

Explore Post-Call Analytics

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See how Liquid Voice can support your Dubber replacement

Capture more of the enterprise, extract more relevant intelligence and keep current and historical communications under one governed architecture.

Where Liquid Voice adds value as a Dubber alternative

Liquid Voice combines enterprise recording with capabilities that extend into contact centre optimisation, critical operations and long-term recording-estate modernisation.

Flexible deployment

Support public or private cloud, hybrid and on-premise environments so recording can fit around infrastructure and sovereignty requirements rather than dictate them.

Configurable analytics and summaries

Define organisation-specific questions, evaluations and structured summaries around your own procedures, risks and operational requirements.

Flexible reporting and evidence

Create reporting datasets around the questions teams need to answer and move directly from insights to the underlying recordings, transcripts and supporting context.

Archive migration and consolidation

Migrate historical recordings, merge fragmented archives and retire ageing recording infrastructure while keeping retained communications searchable and governed.

Liquid Voice delivered full, operational call recording functionality in just two weeks.
Project Lead, The Ardonagh Group
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Explore Liquid Voice as your Dubber alternative

If you are comparing Dubber alternatives, planning to replace Dubber or need a broader platform for recording, analytics, contact centre and archive modernisation, talk to us about your estate.

FAQs

See some of our most frequently asked questions about how Liquid Voice compares with Dubber.

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Liquid Voice provides compliance recording across supported cloud and on-premise communications environments, alongside governed retention, retrieval, analytics and investigation capabilities. Liquid Voice is also M365-certified for Teams Compliance Recording.