Liquid Voice has announced they have gained British APCO Membership.
Liquid Voice is a leading provider of interaction recording, transcription and analytics solutions to the Public Safety, Financial Services and Contact Centre industries. Capable of ingesting, recording and analysing interaction data from any source with a high degree of autonomy, the Liquid Voice product-set is increasingly recognised as the astute option to meet the needs of safety-critical organisations across the globe.
The API level integration extends APD radio, command & control, video and GPS recording to the Assure omnichannel recording and analytics solutions including smart evidence for Public Safety. Liquid Voice’s transcription and content analytics modules can provide automated compliance checks, alerting on specified behaviours, workflow and dashboard reporting whilst a chronology of events from any number of sources can be reviewed in a single view through the Smart Evidence Event Reconstruction platform.