Trustpower Case Study

We are pleased to announce the release of our latest case study with Trustpower. Trustpower Limited is a diversified electricity generation and retailing company, listed on the New Zealand stock exchange and based in Mount…

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IVR technologies aid fleet managers meet tougher HMRC scrutiny

  The Client The Fuel Card Group of DCC plc, with brands Fuel Card Services, Bunkercard, The Fuelcard People and Dieselink, is one of the UK’s largest independent fuel card agents. The Fuel Card Group…

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Activity Analytics for Miles Publishing

Enterprise Call Recording and Activity Analytics for Miles Publishing In 2013, as part of a continual strategy to improve the effectiveness of his multi-discipline team, Miles Bossom approached Liquid Voice to provide an integrated call…

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Lagan CRM CTI for Cheshire West

Cheshire West and Cheshire Council reduce waiting times and improve customer service through CTI Cheshire West & Chester Council has adopted KANA Lagan CRM solution which is essential for quickly managing inquiries handled by the…

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Integrated Telephony Technology

Integrated telephony technology partnership helps reduce complexity and improve customer experience for 95% of UK Councils and 40 of the top 100 housing groups. Liquid Voice, a highly respected enterprise call recording and contact centre…

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