Multi-channel Interaction and the Cloud

Cloud based services and omni-channel digital contact solutions have been marked as the future of contact centre interaction, and recent reports indicate that future is fast approaching. The term omni-channel is used to refer to…

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Liquid Voice Newest Avaya Technology Partner

Liquid Voice is pleased to announce we have become the newest Avaya Technical Partner after obtaining the highest level of membership within the Avaya DevConnect programme. The Avaya DevConnect programme enables companies and developers whose…

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