Customer Premises Solutions

Fully integrated into your premises-based environment

Customer Premises Based Interaction Recording & Analytics

For those organisations that are looking to deploy interaction recording inside their corporate firewall as an on-premises based solutions, we offer a wide range of options to meet your specific requirements.

The modular nature of our software applications ensures that we are able to fully align to your IT strategy and operate as a seamless part of your existing environment.

Liquid Voice On-Premises Solutions

We are able to provide you with an on-premises based solution that seamlessly fits into your existing IT and communications environment.

Virtualised Solution
We do not require proprietary hardware, nor do we need to be co-located with your communication platforms. This enables you the flexibility to place our solution anywhere in your on-premises or private cloud environment. What is more, our solutions offers the flexibility of virtualisation enabling a single platform to support end-users across multiple locations.

Integrated Into Your Environment
We work with you to fully integrate our solutions into your specific environment. Our broad set of open API’s enable us to capture interactions from all of your communication platforms whether they reside on-premises or in the cloud and to capture key data for tagging from your operational systems.

Leveraging Your Storage
Our unified recording repository utilises industry standard storage that enable you to align this with your data storage strategy. We can leverage your existing SAN/NAS, virtualised storage or utilise cloud-based storage solutions.

FEATURES

  • Virtualised Solution
  • Platform Agnostic
  • Channel Agnostic
  • Storage Agnostic

FEATURES

  • Virtualised Solution
  • Platform Agnostic
  • Channel Agnostic
  • Storage Agnostic
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The Benefits of the Liquid Voice Premises-Based Solution

For those organisations looking to deploy our applications as an on-premises based solution we offer some distinct benefits.

Hardware Agnostic
With no proprietary hardware you are able to deploy our applications within your existing environment whether that be utilising on-premises servers or virtual machines in your private cloud.

Virtualised Solution
Without the need to co-locate our solutions with your communication platforms you gain the benefit of hosting these in line with your IT strategy and utilising these to provide capabilities to any user, in any location.

High-Availability
We provide fully flexible licensing options to support the need for high-availability which includes the replication of licenses, distributed instances of our software, and a fully redundant configuration.

Storage Optimisation
By enabling you to leverage your existing storage infrastructure we reduce the additional costs for storage and enable you to fully optimise your existing storage investment.

Let’s Discuss Your Needs

If you would like to know more about the options we provide for you to deploy Liquid Voice applications as an on-premises based solution, we would be more than happy to discuss this with you.

Simply complete the form and one of our team will reach out to you.