As Microsoft Teams continues to establish itself as the corporate collaboration and communication platform of choice – frequently replacing traditional telephony systems – ensuring compliant call recordings has become a critical priority for many businesses.
Liquid Voice’s certified Microsoft Teams Compliance Recording solution enables organisations to securely record, store, retrieve, and replay calls with ease, helping them meet increasingly complex regulatory and operational demands. We’re proud to announce that our solution is now officially certified under the Microsoft Partner Programme, having met Microsoft’s rigorous standards and international compliance requirements.
Why Choose a Microsoft-Certified Teams Compliance Recording Solution?
Whether you’re operating in financial services, legal, public sector, public safety, or healthcare, using a certified solution is essential. Here’s why:
Regulatory Compliance
Ensure communications are recorded and stored in accordance with global and industry-specific regulations.
Security & Risk Management
Quickly identify potential threats, securely manage sensitive data, and reduce operational risk.
Audit & Legal Defensibility
Deliver clear, tamper-proof evidence to support dispute resolution, fraud investigations, or compliance audits.
Training & Quality Assurance
Gain insight into customer interactions to inform training, coaching, and service improvement initiatives.
Business Continuity
Enable resilient operations in remote and hybrid work environments with reliable, cloud-based recording.
What makes the Liquid Voice Microsoft Teams Compliance Recording Solution different?
Built for enterprise scale, security, and usability, our Microsoft-certified solution offers:
- Fast, intuitive search and playback through a modern user-friendly interface with all data accessible from one place with a Single Pane of Glass
- Enterprise-grade scalability and resilience, supporting thousands of concurrent users via Microsoft Azure
- Automatic capture of all Teams-based communications to maintain compliance
- Support for Bot Grouping and Delta Rostering – mandatory functionality which is essential for meeting Microsoft’s latest certification criteria
- End-to-end AES encryption and advanced access controls for added security
- Metadata tagging for improved searchability and faster reporting
- Store Microsoft Teams recordings alongside legacy recordings and other platforms’ recordings for a consolidated view
- Best-in-class transcription to analyse calls and generate actionable insights with AILSA
- Automated Quality Management of all Microsoft Teams interactions
What a Microsoft-Certified Recording Solution Means
“As Liquid Voice is already ISO27001 certified, the necessary controls and requirements to meet the needs of the Microsoft Partner Programme were understood from the start of the project. It has helped us validate that we provide seamless, secure integration with Microsoft APIs and infrastructure, which is endorsed by a Tier 1 platform provider. We are proud to be one of the few suppliers in the market to have achieved these outcomes.”
– Helen Rogers, Product & Development Director
Whether your focus is compliance, performance improvement, or operational insight, Liquid Voice’s Microsoft Teams Compliance Recording solution provides a secure, future-ready foundation for your organisation’s communication governance. And you can be safe in the knowledge that it’s certified by Microsoft themselves.
