Blog

Addressing the Risk Associated with Legacy Call Recordings

It is somewhat ironic that having recorded calls for many years for regulatory compliance, you now face a very real risk that these legacy recordings are non-compliant. Over recent years legislation regarding the capture, retention…

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New Channel Managers Appointed

Liquid Voice has announced the appointment of Matthew Hicks and Andrew Brunt as Channel Development Managers. In these new roles, they will be responsible for building the company’s EMEA reseller channels and providing the highest level…

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Mark Biggin joins project management team to meet increasing demand for Liquid Voice systems

Liquid Voice has announced the appointment of Mark Biggin as Project Manager. In this role, he will be managing the project office which is responsible for installations on behalf of the company’s reseller partners situated…

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Portsmouth City Council extends Liquid Voice platform across additional departments

Following the successful installation of a Liquid Voice interaction recording platform in 2014, Portsmouth City Council is extending the use of recording technology to a number of additional departments within the Civic Offices in Guildhall…

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Liquid Voice helps organisations comply with GDPR

Liquid Voice has announced the immediate availability of an innovative new solution that will help organisations to comply with GDPR which comes into effect in May 2018. It fully integrates into the Liquid Voice platform or…

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Did you read about Liquid Voice in the June issue of Comms Dealer?

Chris Berry, managing Director of Liquid Voice (UK) was interviewed in this month’s issue of Comms Dealer, one of the UK channel’s leading magazines.

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Liquid Voice Launches Next Generation Automated Speech Transcription Solution

Liquid Voice, one of the leading providers of interaction recording, quality management and analytics, has announced the immediate availability of a new Automated Speech Transcription solution. Used in conjunction with Liquid Voice’s interaction recording and…

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Chris Berry Appointed As Managing Director of UK Operation

Chris Berry has been appointed as Managing Director of Liquid Voice’s UK operation. In this role, he will be responsible for developing and delivering the company’s ongoing business strategy which is focused on further expanding…

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SVL Business Solutions Invests in Liquid Voice

SVL Business Solutions, the UK’s most experienced provider of multimedia interaction recording and advanced contact centre applications, has completed a definitive agreement to acquire a 25 percent equity interest in Liquid Voice, a leading developer…

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BoyleSports Case Study

Together with Eyrco, we are happy to present our latest case study pertaining to our solution for BoyleSports. BoyleSports is Ireland’s largest and most successful independently-owned bookmaker. Founded in 1989 the organisation has grown to…

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Prestige Insurance Holdings Case Study

We are pleased to announce the release of our latest case study with Prestige Insurance Holdings. Prestige Insurance Holdings is a leading provider of insurance brokerage and underwriting services. The Group includes Abbey Insurance Brokers Limited,…

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Skype For Business Integration

We are pleased to announce that that Liquid Voice now natively supports Microsoft Lync and Skype for Business call recording. “The popularity of Skype for Business and Lync as a mission critical communication service is growing, but…

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Liquid Assure offers scalable, reliable and flexible call recording designed for the largest organisations

Liquid Voice launches new software based platform with optional value added feature modules and open API giving customers the freedom to grow UK – 20th July 2016 – Liquid Voice, a highly respected enterprise call…

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