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“Liquid Voice were an excellent supplier to work with. They provided us with their proposed solution meeting our requirements quickly and efficiently. They were very responsive to all requests and actions."

NOW NZ was looking for a best-in-class recording solution that would offer far more than the basic capabilities inherent in the telephony platform. They found it in Liquid Voice.

For Avanti, Liquid Voice’s analytics capabilities present significant opportunities to gain valuable insights into the interactions they are having with both end-customer and their channel partners.

Read how we're helping Imagine Cruising by leveraging speech transcription and interaction analytics, enabling them to gain a holistic perspective on customer experience and identify key trends in customer behaviour to focus marketing on areas of opportunity.