Within Microsoft Teams end-users have the ability to record a call or a meeting by simply clicking on the record button. This is what Microsoft calls Convenience Recording, the ability for an end-user to instigate…

Liquid Voice are pleased to announce their sponsorship of the Enterprise Convergence Solution (Over 500 employees) award at the Comms Business Awards for 2016. The Comms Business Awards are considered the most prestigious awards in…

Liquid Voice is delighted to announce their partnership in Ireland with Unity Technology Solutions. Unity Technology Solutions. With over 20 years’ experience, and the skills of more than 120 technical, sales, support and administrative staff…

Enterprise Call Recording and Activity Analytics for Miles Publishing In 2013, as part of a continual strategy to improve the effectiveness of his multi-discipline team, Miles Bossom approached Liquid Voice to provide an integrated call…

Cheshire West and Cheshire Council reduce waiting times and improve customer service through CTI Cheshire West & Chester Council has adopted KANA Lagan CRM solution which is essential for quickly managing inquiries handled by the…