If you are still depending on Red Box for recording and interaction capture, now is the moment to move to a future-proofed Red Box replacement.

Use this free calculator to quickly work out the number of calls that should be reviewed per agent per month to achieve a statistically valid sample.

We’re excited to unveil Liquid Voice v10.0 – a new version of our platform that redefines how users interact with and experience management of voice data.

Liquid Voice’s Microsoft-certified Compliance Recording solution for Microsoft Teams enables organisations to securely record, store, retrieve, and replay calls with ease.

Through our interaction recording and analytics solutions for RingCentral, and our legacy interaction unification, we help enterprises monitor the quality of their customer interactions, stay compliant, and learn more through their data.

While Genesys Cloud limits retention of screen recordings to 1 year, Liquid Voice provides unlimited retention periods to meet your specific compliance needs.