Back in 2020, the UK entered a recession due to the economically devastating Covid-19 lockdowns. The UK economy as a whole plunged by around 20% as many businesses ceased trading or closed all together. Fast…
Read moreSupport (UK), a leading supplier of business communications solutions, has achieved Silver accreditation status in Liquid Voice’s new Business Partner Programme. This accreditation recognises the company’s specific contact centre product and application expertise as well…
Liquid Voice, a leading provider of interaction recording, quality management and analytics, has announced the immediate availability of a new Payment IVR solution. This innovative new solution will enable organisations taking personal information and payment…
Liquid Voice has announced the appointment of Sean Gallen as APAC Sales Manager. In this new role, he will be responsible for managing all sales activity and building the company’s reseller channels activity throughout the…
Liquid Voice has announced the appointment of Matthew Hicks and Andrew Brunt as Channel Development Managers. In these new roles, they will be responsible for building the company’s EMEA reseller channels and providing the highest level…
Liquid Voice has announced the appointment of Mark Biggin as Project Manager. In this role, he will be managing the project office which is responsible for installations on behalf of the company’s reseller partners situated…
Following the successful installation of a Liquid Voice interaction recording platform in 2014, Portsmouth City Council is extending the use of recording technology to a number of additional departments within the Civic Offices in Guildhall…
Liquid Voice has announced the immediate availability of an innovative new solution that will help organisations to comply with GDPR which comes into effect in May 2018. It fully integrates into the Liquid Voice platform or…
Liquid Voice, one of the leading providers of interaction recording, quality management and analytics, has announced the immediate availability of a new Automated Speech Transcription solution. Used in conjunction with Liquid Voice’s interaction recording and…
Chris Berry has been appointed as Managing Director of Liquid Voice’s UK operation. In this role, he will be responsible for developing and delivering the company’s ongoing business strategy which is focused on further expanding…
SVL Business Solutions, the UK’s most experienced provider of multimedia interaction recording and advanced contact centre applications, has completed a definitive agreement to acquire a 25 percent equity interest in Liquid Voice, a leading developer…
Together with Eyrco, we are happy to present our latest case study pertaining to our solution for BoyleSports. BoyleSports is Ireland’s largest and most successful independently-owned bookmaker. Founded in 1989 the organisation has grown to…
We are pleased to announce the release of our latest case study with Prestige Insurance Holdings. Prestige Insurance Holdings is a leading provider of insurance brokerage and underwriting services. The Group includes Abbey Insurance Brokers Limited,…
